Shipping policy
Shipping Policy
Thank you for shopping with Lacta Mommy. We are committed to providing you with the best possible shopping experience and ensuring your order arrives safely and on time.
Processing Time
We do our best to ship within 1–7 business days after payment is confirmed. Orders are not processed or shipped on weekends or holidays.
Please note that during high-volume periods, processing times may be slightly delayed.
Shipping Time
Estimated shipping times vary depending on your location and the product ordered.
Typical delivery times:
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United States: 7–15 business days
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International Orders: 10–25 business days
Please understand that shipping times are estimates and may be affected by customs, carrier delays, weather conditions, or high-demand periods.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow 2–5 business days for tracking updates to appear.
Incorrect Address Information
Customers are responsible for providing accurate shipping information at checkout. Lacta Mommy is not responsible for orders shipped to incorrectly entered addresses.
If you notice an error in your shipping address, please contact us immediately after placing your order.
Lost or Delayed Packages
If your package is significantly delayed or appears lost in transit, please contact us and we will work with the shipping carrier to assist you.
Lacta Mommy is not responsible for delays caused by shipping carriers, customs processing, or unforeseen circumstances outside our control.
Damaged Items
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged item and packaging so we can assist you.
Returns & Refunds
Please review our Return & Refund Policy for detailed information regarding returns, exchanges, and refunds.
Contact Us
If you have any questions regarding your order or shipping, please contact our support team at: